CLEAR INFORMATION. INFORMED CHOICES.

Policies &
your privacy.

Find the information you need about using Yupzap, managing your data and keeping the community safe.

Grievance & appeals

Contact our Grievance Officer and understand the complaint and review process.

What information we process, why we use it and the choices available to you.

The rules and responsibilities that apply when you use Yupzap.

Our expectations for respectful participation and content.

Understand conversation protection, device storage and safety controls.

How to request deletion and understand what it means for your account.

Your rights, takedown notices and repeat infringement.

Our child-safety standards and how to raise a concern.

Practical answers about your account, chats, calls and sharing.