Know who is there.
Where your app offers a security code or QR comparison, compare it with the other person using a trusted channel. An unexpected change is a reason to check before sending something sensitive.
About verification ↗SECURITY, IN PLAIN WORDS
Your conversations.
Your peace of mind.
Understand how your information is protected, make informed privacy choices, and know where to turn when something feels wrong.
END-TO-END ENCRYPTION
Between you
and your people.
End-to-end encryption means the intended participants hold the keys needed to read a conversation. It is different from encrypting the connection to a server or protecting a file stored on a phone.
Yupzap private chats, attachments, voice calls and video calls are end-to-end encrypted. Only the participants hold the keys to their content. Yupzap cannot read those private messages or listen to those calls.
YouYour recipientEncryption explained
Your phone matters.
Use a screen lock and keep your operating system updated. Encryption cannot prevent someone from reading a conversation on an unlocked phone or a recipient from keeping a copy.
Device storage ↗Share with intention.
Public profiles, posts, Zaps and Loops follow their audience settings. Private-chat encryption does not make your public social content private.
Privacy controls ↗PRACTICAL WAYS TO STAY SAFER
A little caution.
A lot of control.
Choose who gets close.
Use blocking and message-request controls for unwanted contact. Report threats, impersonation and harassment through the app.
Never share a login code.
Be cautious of urgent money requests, unfamiliar links or someone asking for your OTP. Verify unusual requests directly with the person you know.
Help us review a concern.
Reporting may deliberately share selected content with Yupzap. Review what will be submitted. A report is different from access to an entire private conversation.
Calls and connection security
Voice and video calls require microphone or camera permissions and a working network connection. Call audio and video are end-to-end encrypted between participants. This protects call content; account and connection information needed to operate the service is described in our Privacy policy.
Moving to another phone
Keep your old phone and app data until you have confirmed a supported transfer has completed and your history is available on the new phone. Signing in alone does not guarantee recovery of locally stored history or media.
Responsible access
Private content requires the correct account and audience permissions. Our rules prohibit scraping, bulk collection, scams and automated abuse. Public content may still be copied or cached by other services.
Questions about security?
Contact [email protected]. Include a clear description and your app version, but do not send passwords, OTPs, private encryption keys or other people’s private content.