YUPZAP SUPPORT

Need help?
It is in the app.

Open Yupzap to report a problem, report an account or get help. Our team replies inside the app, in your Yupzap chat.

01

Report a problem or get help

Open Yupzap and go to Chats. Open the Yupzap chat at the top and tap Report a problem. Choose a topic and tell us what happened. Tap My tickets to check on a request.

02

Report an account

Open their profile or your chat with them, tap the menu and tap Report. For a post, tap the menu on the post and tap Report. Reports go straight to our safety team.

03

Follow your reports

Go to Settings, then Help & about, then Your reports to see private receipts and review updates.

IN DANGER?

Call 112 first.

Yupzap support is not an emergency service. If you or someone else is in immediate danger, contact local emergency services.

Child safety ↗